Frequently Asked Questions
If you would like to contact someone on our team, please email firstname.lastname@example.org. You will hear back from us within 24 hours.
What are your membership pricing options?
One Time Purchase $9.99 Barre Class or for $24.99 Barre Tracks Release
Month to Month $19.99/month
One Year Annual Membership $169.99/year
All Access for One Year: $625.00
What's included in my membership?
Month to Month and One Year Annual Memberships:
Our Month to Month and One Year Annual memberships grant you access to all of our Barre Classes, Barre Tracks and Workout Challenges. All courses in our Certifications & Workshops categories are separate purchases.
All Access for One Year Membership:
Our All Access membership grants you access to all of our Barre Classes, Barre Tracks, Workout Challenges, Certifications & Workshops for the duration of your membership.
How Often do you add new content?
A new class is uploaded every 1-2 weeks and tracks are released once a month. We rarely remove content. You gain access to ALL classes and tracks when you become a member.
How long do I have access to my content?
You will have access to all classes, tracks and challenges for as long as you have an active membership. Certifications and workshops purchased will remain active for life.
Do I need to be a Barre Intensity trainee to participate in your online content?
No, you do not. As a trainee, you will be granted access to our free post-training tools for life. This access is sent to you within 24-48 hours after completion of your live training and immediately at the time of purchase of your online training.
Do you offer different themes/types of classes on Barre Now?
Yes. You can search by author/instructor, duration (30 - 55 minutes), prop (ball, band, yoga block and more), theme (barreless, cardio,hip hop and more) and, genre (Pilates, BIIT or standard) and more.
I want to participate in an online certification or workshop. Do I have to become a monthly member as well?
No, you do not. All courses listed in our Certifications and Workshops section are separate purchases and do not require a class membership.
How do I cancel my membership?
You can cancel your membership at any time. When you log in click on the “Account” option in the top navigation. Under “billing”, select “change plan” located under your active membership type.
Select “cancel membership”. You will still have access to your content through the end of your billing cycle and your membership will not renew. If you signed up for a subscription with Apple or Google apps you will need to cancel your account via your Apple or Google account.
How do I update my credit card information?
Once logged in, click on the “Account” option in the top navigation. Under “billing”, select “use another card”. Once you have added a new card, select “remove card” under the card you’d like to remove.
Do you have a mobile app to access content?
Can I download content from Barre Now?
Yes. Through the Barre Now app for androids and smart phones you can download any content, you have access to onto
your mobile device.
Does Barre Intensity sell my contact information?
No. When you register on our Website or App your information is not given or sold to anyone outside of Barre Intensity. Your email address will be added to our internal mailing list to keep you updated on Barre Intensity Trainings, Sales, etc.